Privacy Policy

Welcome to the University of Hull privacy notice. The information that you provide will be held in accordance with the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). Your personal data will be collected and processed for the purpose of allowing you to make an enquiry to University of Hull to request a prospectus, additionally where you have consented, processed for the purposes of the University updating you in relation to open days, events and news updates.

Your personal data will be processed and stored by a third-party processor – Studyportals, IDP, Keystone Academic, Akero and Uni-Quest Ltd – on behalf of the University of Hull. Your data may also be processed within the following countries: UK, the Philippines, Norway, and Netherlands.

The University of Hull will use your personal data to process your enquiry, to send you an electronic or hard copy prospectus, to communicate with you to provide you with information relating to your enquiry, or for statistical purposes and internal reporting.

We may share your personal data with other internal departments including with relevant academic departments, marketing and admissions. Where your personal data is shared internally, this will be in order to allow us to process your request and to send you marketing communications, if you have given us your explicit consent to do so.

The University will not disclose your personal data to any external third party, other than as set out above and/or where you have given us permission to do so, unless we are required to do so by law.

The personal data that you provide the University of Hull will be held by the University of Hull in compliance with our Retention Schedule.

Under the General Data Protection Regulation, the University must establish a legal basis for processing your personal data and communicate this to you. The legal basis for processing your personal data for responding to your enquiry or prospectus request is that processing is necessary for the purposes of Public Task pursued by the controller or a third party, except where such interests are overridden by the interests, rights or freedoms of the data subject. The legal basis for processing your data for marketing purposes is based on the consent of the data subject.

This website is not intended for children and we do not knowingly collect data relating to children on this website. However, where University of Hull processes personal data of children in its business operations, we ensure that appropriate safeguards and consents are obtained from parents or caregivers as applicable. You may contact dataprotection@hull.ac.uk for further information about this.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

This privacy notice supplements the other notices and does not replace them.

We at Studyportals respect your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and disclose your personal information when you visit our website or use our services.

Information We Collect

When you visit our website or use our services, we may collect personal information that you provide to us, such as your name, email address, phone number, and billing information. We may also collect information about your device, browser type, IP address, and other technical information.

How We Use Your Information

We may use your personal information to:

• Provide and improve our services
• Respond to your inquiries and requests
• Communicate with you about our products and services
• Detect and prevent fraud
• Comply with legal obligations

We may also use your information in aggregated or anonymized form for research and analytical purposes.

Information Sharing and Disclosure

We may share your personal information with:

• Service providers who perform services on our behalf, such as, customer support and marketing agencies
• Third-party partners who offer products or services that we believe may be of interest to you
• Law enforcement or other government authorities as required by law or to protect our legal rights

We may also disclose your information in connection with a merger, acquisition, or sale of all or a portion of our business.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your activities on our website and to provide a personalized experience. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet or storage system can be guaranteed to be 100% secure.

Your Rights

You have the right to access, update, and delete your personal information that we have collected, subject to certain exceptions. You can also opt-out of receiving marketing communications from us at any time.

Changes to This Policy

We may update this privacy policy from time to time. We will post the updated policy on our website and indicate the effective date. Your continued use of our website or services after the effective date constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about our privacy policy or practices, please contact us at GDPR@studyportals.com.